Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Team KR
Lamborghini
Kia
Rolls-Royce
AutoNation
Can-Am
Penske Motor Group
Infiniti
Kawasaki
Penske Automotive
Monaco Coach Corporation
Honda Motorcycle
BMW
Honda
Toyota
Subaru
Yamaha
Ford
Ferrari
Land Rover
Volvo
Maserati
Ducati
Acura
Polaris Industries
Porsche
Nissan
Harley-Davidson
Group 1 Automotive
Tomberlin ATVs
Robert Bosch Corporation
Jaguar
Mini
Mitsubishi
Mercedes-Benz
KTM
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