Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Rolls-Royce
Ducati
Lamborghini
Subaru
Honda Motorcycle
Volvo
Mitsubishi
Porsche
AutoNation
KTM
Can-Am
Mercedes-Benz
Nissan
Ferrari
Harley-Davidson
Mini
Toyota
Kawasaki
Monaco Coach Corporation
Robert Bosch Corporation
Group 1 Automotive
Maserati
Acura
Yamaha
Jaguar
BMW
Polaris Industries
Penske Motor Group
Ford
Penske Automotive
Tomberlin ATVs
Land Rover
Kia
Honda
Team KR
Infiniti
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