Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press

 
What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Maserati
Group 1 Automotive
Harley-Davidson
Can-Am
Honda
AutoNation
Robert Bosch Corporation
Ford
Team KR
Kia
Lamborghini
BMW
Kawasaki
Acura
Tomberlin ATVs
Jaguar
Land Rover
Toyota
Mini
Porsche
KTM
Polaris Industries
Rolls-Royce
Volvo
Ducati
Penske Automotive
Mercedes-Benz
Subaru
Infiniti
Ferrari
Nissan
Yamaha
Mitsubishi
Penske Motor Group
Honda Motorcycle
Monaco Coach Corporation
Site Navigation