Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Infiniti
Ducati
Team KR
Nissan
Polaris Industries
Penske Motor Group
Ford
Volvo
Can-Am
Maserati
Subaru
Tomberlin ATVs
Honda
Ferrari
Rolls-Royce
Penske Automotive
Harley-Davidson
Mercedes-Benz
Robert Bosch Corporation
AutoNation
Monaco Coach Corporation
Kawasaki
Mitsubishi
Honda Motorcycle
Toyota
Group 1 Automotive
Acura
KTM
BMW
Kia
Yamaha
Lamborghini
Mini
Jaguar
Land Rover
Porsche
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