Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Acura
Kawasaki
Honda Motorcycle
Tomberlin ATVs
Jaguar
Group 1 Automotive
Porsche
Robert Bosch Corporation
Rolls-Royce
Subaru
Polaris Industries
Lamborghini
Penske Automotive
Mercedes-Benz
KTM
Land Rover
Maserati
Mitsubishi
Can-Am
Kia
Volvo
Infiniti
Harley-Davidson
Penske Motor Group
Toyota
Monaco Coach Corporation
Honda
AutoNation
Team KR
Ferrari
Ducati
BMW
Mini
Nissan
Ford
Yamaha
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