Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Ferrari
Volvo
Honda
Yamaha
Maserati
Ford
Team KR
Land Rover
Kawasaki
AutoNation
Group 1 Automotive
Acura
Kia
Ducati
Tomberlin ATVs
Lamborghini
Polaris Industries
Porsche
KTM
Harley-Davidson
Penske Automotive
Toyota
Subaru
Nissan
Mini
Can-Am
Penske Motor Group
Honda Motorcycle
Rolls-Royce
Monaco Coach Corporation
Jaguar
Mitsubishi
Mercedes-Benz
BMW
Infiniti
Robert Bosch Corporation
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