Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press

 
What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Group 1 Automotive
Jaguar
Penske Automotive
Polaris Industries
KTM
Lamborghini
Porsche
Land Rover
Tomberlin ATVs
Monaco Coach Corporation
Harley-Davidson
Can-Am
Yamaha
Infiniti
Kia
AutoNation
Subaru
Robert Bosch Corporation
Ducati
Acura
Team KR
Toyota
Ferrari
Honda
Maserati
Kawasaki
Penske Motor Group
Mercedes-Benz
Ford
Rolls-Royce
Nissan
BMW
Mitsubishi
Honda Motorcycle
Mini
Volvo
Site Navigation