Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Acura
Team KR
Volvo
Group 1 Automotive
Robert Bosch Corporation
Penske Motor Group
Ferrari
Kia
Jaguar
Ford
AutoNation
Mercedes-Benz
KTM
Can-Am
Subaru
Monaco Coach Corporation
Yamaha
Penske Automotive
Infiniti
Harley-Davidson
Toyota
BMW
Polaris Industries
Tomberlin ATVs
Mitsubishi
Nissan
Honda
Rolls-Royce
Ducati
Porsche
Land Rover
Mini
Honda Motorcycle
Lamborghini
Maserati
Kawasaki
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