Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press

 
What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Yamaha
Lamborghini
Nissan
AutoNation
Ford
Harley-Davidson
BMW
Acura
Ducati
Tomberlin ATVs
Honda Motorcycle
Polaris Industries
Mercedes-Benz
Toyota
Rolls-Royce
Subaru
Volvo
Penske Automotive
Group 1 Automotive
Jaguar
Mitsubishi
Mini
Robert Bosch Corporation
Honda
KTM
Porsche
Team KR
Kawasaki
Land Rover
Maserati
Ferrari
Infiniti
Can-Am
Kia
Penske Motor Group
Monaco Coach Corporation
Site Navigation