Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press - Page 43

What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Land Rover
Robert Bosch Corporation
Mitsubishi
Acura
Monaco Coach Corporation
Mercedes-Benz
Honda
Mini
Rolls-Royce
Ferrari
Penske Automotive
Nissan
Jaguar
AutoNation
Kia
Honda Motorcycle
Group 1 Automotive
Lamborghini
Ducati
Volvo
Infiniti
Ford
Polaris Industries
BMW
Penske Motor Group
Maserati
Yamaha
Team KR
Kawasaki
Subaru
Tomberlin ATVs
Toyota
Harley-Davidson
Can-Am
KTM
Porsche
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