Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Mini
Harley-Davidson
Toyota
Ferrari
Ford
Honda
Honda Motorcycle
AutoNation
Mercedes-Benz
Penske Automotive
Yamaha
Volvo
Polaris Industries
Penske Motor Group
Porsche
Kawasaki
Infiniti
Group 1 Automotive
Mitsubishi
Can-Am
Robert Bosch Corporation
Maserati
Rolls-Royce
Acura
Team KR
KTM
Subaru
Lamborghini
Land Rover
Kia
BMW
Monaco Coach Corporation
Tomberlin ATVs
Nissan
Jaguar
Ducati
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