Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Why Choose Us

  • Pied Piper Management Company LLC (PPMC) has a proven track record delivering operating results for our clients - we help you drive change - rather than just "nice to have" research for the shelf.
  • Our products & services provide straight-forward value--we are a "profit center" for clients rather than an expense.
  • Our products & services are easy to use and efficient; created specifically for practical, ongoing day-to-day use by individuals such as manufacturer regional and field employees and dealership employees.
  • Our products & services are proprietary, unique, and proven successful.

Fresh Thinking
Many of us have hired companies to help us solve problems, only to find that they interview our employees, feed their ideas back to us along with some off-the-shelf "fad" solutions, and leave before implementation. Pied Piper Management Company, on the other hand, is about fresh thinking as well as a focus on implementation. Our team has a track record of success in many different industries, inventing the standards and delivering beyond expectations. If you have a dream, think bigger, then call us.

Unique Award Winning Senior Level Experience
PPMC's unique award-winning diversity of experience provides broad industry and consumer insights that allow PPMC to identify opportunities and risks, and more accurately and efficiently implement effective client solutions.

Exceptional Capabilities
PPMC staff are well-rounded and capable in multiple aspects of business such as marketing, distribution, sales, product planning, sourcing, design, engineering, manufacturing, research, service, network optimization and public relations. We bring our creative thinking caps, our practical experience and our financial calculators to our work with clients. These capabilities provide us with an in-depth understanding of a company's position and enable us to build powerful, insightful business strategies that are based on concrete research.

Custom Approach - "Operating Partnerships"
PPMC's custom approach allows operating partnership programs where PPMC becomes a part of a client's value chain by participating in their ongoing day-to-day operations. Like FedEx® or UPS® partner to provide client shipping services, PPMC runs ongoing client initiatives such as sales effectiveness initiatives including mystery shopping programs, variable holdback programs, sales incentive programs, point of sale kiosk programs, brand image element leasing programs and co-op advertising programs. This approach allows PPMC clients to respond quickly to rapidly changing marketplace conditions without risking conflicting internal priorities or adding overhead.

Superior Service, Personalized Attention
PPMC is small enough to afford clients the personal attention and flexibility sought out by top industry executives. Think "Ritz Carlton®" service. We are nimble, and get things done quickly, without bureaucracy.

Outstanding Attitude
The PPMC team prides itself on its friendly, high-energy, positive, can-do, "team player" attitude. We love what we do and it shows.

What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Nissan
Lamborghini
Tomberlin ATVs
Mitsubishi
Honda
AutoNation
Porsche
Acura
Ford
Volvo
Robert Bosch Corporation
Monaco Coach Corporation
Penske Motor Group
Mini
Maserati
Land Rover
Ducati
Toyota
KTM
BMW
Harley-Davidson
Ferrari
Honda Motorcycle
Kawasaki
Mercedes-Benz
Polaris Industries
Penske Automotive
Kia
Rolls-Royce
Jaguar
Can-Am
Infiniti
Team KR
Subaru
Yamaha
Group 1 Automotive
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