Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press

 
What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Kawasaki
Infiniti
Toyota
Mitsubishi
Subaru
Harley-Davidson
Yamaha
Nissan
KTM
Robert Bosch Corporation
Jaguar
Acura
Volvo
Tomberlin ATVs
Porsche
Honda Motorcycle
Group 1 Automotive
Ford
Monaco Coach Corporation
BMW
Maserati
Ferrari
Can-Am
Polaris Industries
Rolls-Royce
AutoNation
Mercedes-Benz
Land Rover
Kia
Lamborghini
Honda
Mini
Ducati
Penske Automotive
Team KR
Penske Motor Group
Site Navigation