Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press

 
What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Penske Motor Group
Ducati
Land Rover
BMW
Volvo
Team KR
Maserati
Ferrari
Nissan
Subaru
Monaco Coach Corporation
Polaris Industries
Lamborghini
Robert Bosch Corporation
Toyota
Rolls-Royce
Porsche
Acura
Honda
KTM
Harley-Davidson
Mercedes-Benz
AutoNation
Tomberlin ATVs
Mitsubishi
Yamaha
Can-Am
Jaguar
Mini
Ford
Group 1 Automotive
Kawasaki
Penske Automotive
Honda Motorcycle
Infiniti
Kia
Site Navigation