Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Harley-Davidson
Team KR
Mercedes-Benz
Kawasaki
Porsche
Infiniti
Lamborghini
Group 1 Automotive
Honda
Mitsubishi
Ferrari
Yamaha
Acura
Honda Motorcycle
KTM
Kia
Subaru
Tomberlin ATVs
Robert Bosch Corporation
Toyota
Ford
Nissan
Volvo
Land Rover
Rolls-Royce
AutoNation
Penske Motor Group
Mini
Monaco Coach Corporation
Can-Am
Penske Automotive
BMW
Maserati
Ducati
Jaguar
Polaris Industries
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