Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press

 
What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Polaris Industries
Rolls-Royce
Ferrari
Land Rover
Mitsubishi
Penske Automotive
Kawasaki
Monaco Coach Corporation
Infiniti
Penske Motor Group
Volvo
Robert Bosch Corporation
Harley-Davidson
Ducati
AutoNation
Acura
Jaguar
Team KR
Honda
Mini
Tomberlin ATVs
Toyota
Kia
Maserati
Porsche
Group 1 Automotive
Yamaha
Ford
Subaru
BMW
KTM
Lamborghini
Honda Motorcycle
Nissan
Can-Am
Mercedes-Benz
Site Navigation