Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Mini
Ferrari
Mitsubishi
Robert Bosch Corporation
Maserati
Nissan
Honda Motorcycle
Can-Am
Polaris Industries
Group 1 Automotive
Subaru
Volvo
KTM
Land Rover
Jaguar
Kawasaki
Acura
Yamaha
BMW
Honda
AutoNation
Penske Motor Group
Lamborghini
Mercedes-Benz
Toyota
Tomberlin ATVs
Ford
Team KR
Kia
Rolls-Royce
Monaco Coach Corporation
Harley-Davidson
Porsche
Ducati
Infiniti
Penske Automotive
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