Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press

 
What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Monaco Coach Corporation
Penske Automotive
Robert Bosch Corporation
Ferrari
Land Rover
Rolls-Royce
Can-Am
Toyota
Maserati
Porsche
Jaguar
AutoNation
Nissan
Kawasaki
BMW
Mitsubishi
Group 1 Automotive
Lamborghini
Tomberlin ATVs
Acura
Volvo
Mercedes-Benz
Kia
Harley-Davidson
Subaru
Ducati
Ford
Honda Motorcycle
Penske Motor Group
Yamaha
KTM
Polaris Industries
Team KR
Mini
Honda
Infiniti
Site Navigation