Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Lamborghini
Mitsubishi
Penske Automotive
Ducati
Polaris Industries
AutoNation
Kawasaki
Honda Motorcycle
Rolls-Royce
Mini
Maserati
Subaru
Nissan
Team KR
BMW
Tomberlin ATVs
Penske Motor Group
Robert Bosch Corporation
KTM
Ferrari
Jaguar
Ford
Yamaha
Harley-Davidson
Land Rover
Infiniti
Toyota
Mercedes-Benz
Monaco Coach Corporation
Can-Am
Volvo
Honda
Group 1 Automotive
Acura
Porsche
Kia
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