Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Robert Bosch Corporation
AutoNation
Mitsubishi
Nissan
Penske Automotive
Honda Motorcycle
Monaco Coach Corporation
Harley-Davidson
KTM
Mini
Lamborghini
Porsche
Penske Motor Group
Acura
Infiniti
Honda
BMW
Group 1 Automotive
Yamaha
Ferrari
Mercedes-Benz
Kia
Jaguar
Maserati
Ducati
Rolls-Royce
Toyota
Can-Am
Kawasaki
Volvo
Ford
Polaris Industries
Tomberlin ATVs
Team KR
Land Rover
Subaru
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