Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press

 
What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Jaguar
Monaco Coach Corporation
Team KR
Subaru
Ford
Acura
Rolls-Royce
Land Rover
Yamaha
Can-Am
Ferrari
Maserati
Polaris Industries
Mitsubishi
Toyota
Volvo
AutoNation
Kawasaki
Mini
Ducati
Group 1 Automotive
Mercedes-Benz
Nissan
Harley-Davidson
Kia
Penske Automotive
KTM
Porsche
Honda Motorcycle
Honda
Tomberlin ATVs
Infiniti
Robert Bosch Corporation
Penske Motor Group
BMW
Lamborghini
Site Navigation