Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press

 
What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Nissan
Jaguar
Infiniti
BMW
Penske Automotive
Land Rover
Polaris Industries
Mercedes-Benz
Ferrari
Harley-Davidson
Ducati
Ford
Honda
Kia
AutoNation
KTM
Tomberlin ATVs
Lamborghini
Team KR
Group 1 Automotive
Toyota
Can-Am
Rolls-Royce
Yamaha
Acura
Maserati
Penske Motor Group
Subaru
Porsche
Honda Motorcycle
Mini
Volvo
Kawasaki
Monaco Coach Corporation
Mitsubishi
Robert Bosch Corporation
Site Navigation