Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press

What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
AutoNation
Subaru
Lamborghini
Jaguar
Kia
Monaco Coach Corporation
Harley-Davidson
Mitsubishi
Polaris Industries
Land Rover
Toyota
Infiniti
Ducati
Group 1 Automotive
Nissan
Can-Am
Maserati
BMW
Rolls-Royce
Mini
Acura
Volvo
Team KR
Honda Motorcycle
Tomberlin ATVs
KTM
Penske Automotive
Yamaha
Porsche
Robert Bosch Corporation
Ford
Honda
Ferrari
Penske Motor Group
Kawasaki
Mercedes-Benz
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