Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press

What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Lamborghini
Mini
Penske Automotive
Honda Motorcycle
Land Rover
Rolls-Royce
Subaru
Mitsubishi
Acura
Polaris Industries
Toyota
Ford
Ducati
Porsche
Kia
Tomberlin ATVs
AutoNation
Team KR
Ferrari
Jaguar
Harley-Davidson
Volvo
KTM
Robert Bosch Corporation
Mercedes-Benz
Infiniti
Honda
Maserati
Yamaha
Kawasaki
Nissan
BMW
Penske Motor Group
Group 1 Automotive
Can-Am
Monaco Coach Corporation
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