Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press

What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Maserati
Volvo
Robert Bosch Corporation
Ford
AutoNation
Ducati
Nissan
BMW
Toyota
Team KR
Mercedes-Benz
Group 1 Automotive
Acura
KTM
Tomberlin ATVs
Ferrari
Penske Automotive
Mini
Mitsubishi
Rolls-Royce
Yamaha
Kawasaki
Harley-Davidson
Can-Am
Polaris Industries
Monaco Coach Corporation
Subaru
Lamborghini
Honda Motorcycle
Infiniti
Kia
Honda
Penske Motor Group
Land Rover
Jaguar
Porsche
Site Navigation