Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press

What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Monaco Coach Corporation
Mitsubishi
Yamaha
AutoNation
Porsche
BMW
Acura
Team KR
KTM
Land Rover
Mini
Mercedes-Benz
Kawasaki
Kia
Jaguar
Group 1 Automotive
Polaris Industries
Maserati
Subaru
Volvo
Can-Am
Toyota
Penske Motor Group
Infiniti
Penske Automotive
Ferrari
Robert Bosch Corporation
Ducati
Honda Motorcycle
Harley-Davidson
Honda
Tomberlin ATVs
Ford
Rolls-Royce
Lamborghini
Nissan
Site Navigation