Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Penske Motor Group
Honda
Infiniti
Land Rover
Toyota
Ducati
Volvo
Harley-Davidson
Porsche
Can-Am
Yamaha
Lamborghini
AutoNation
Jaguar
Tomberlin ATVs
Polaris Industries
Ferrari
Honda Motorcycle
KTM
Acura
Subaru
Mitsubishi
Monaco Coach Corporation
Robert Bosch Corporation
BMW
Rolls-Royce
Nissan
Group 1 Automotive
Penske Automotive
Mini
Kia
Ford
Maserati
Kawasaki
Mercedes-Benz
Team KR
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