Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
BMW
Ford
Robert Bosch Corporation
Ducati
Can-Am
Mini
Polaris Industries
Infiniti
Kawasaki
Maserati
Penske Motor Group
Honda Motorcycle
Toyota
Mitsubishi
Monaco Coach Corporation
Rolls-Royce
Volvo
Tomberlin ATVs
Harley-Davidson
Nissan
Honda
Porsche
Penske Automotive
Land Rover
Kia
Subaru
Group 1 Automotive
Acura
Ferrari
AutoNation
Jaguar
Mercedes-Benz
Yamaha
Team KR
KTM
Lamborghini
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