Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Penske Automotive
KTM
Yamaha
Team KR
Acura
Land Rover
Lamborghini
Infiniti
Tomberlin ATVs
Nissan
Honda
Mitsubishi
Mini
Kia
Harley-Davidson
Maserati
Monaco Coach Corporation
Jaguar
Volvo
AutoNation
Ducati
Polaris Industries
Robert Bosch Corporation
Ford
Porsche
Can-Am
Ferrari
Kawasaki
Subaru
Toyota
Honda Motorcycle
Penske Motor Group
Rolls-Royce
BMW
Group 1 Automotive
Mercedes-Benz
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