Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Yamaha
Volvo
Subaru
Jaguar
Porsche
Maserati
Penske Automotive
Ford
Polaris Industries
Honda
Kawasaki
Can-Am
Nissan
Monaco Coach Corporation
Mitsubishi
Tomberlin ATVs
Ferrari
Toyota
Honda Motorcycle
Mini
Harley-Davidson
Acura
AutoNation
Rolls-Royce
Team KR
Penske Motor Group
BMW
KTM
Kia
Mercedes-Benz
Land Rover
Ducati
Lamborghini
Infiniti
Robert Bosch Corporation
Group 1 Automotive
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