Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press - Page 45

What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Nissan
Honda Motorcycle
Porsche
KTM
Polaris Industries
Penske Motor Group
Kia
Harley-Davidson
Ferrari
Robert Bosch Corporation
Honda
Can-Am
AutoNation
Mitsubishi
BMW
Tomberlin ATVs
Monaco Coach Corporation
Infiniti
Ford
Lamborghini
Acura
Rolls-Royce
Mercedes-Benz
Ducati
Penske Automotive
Team KR
Group 1 Automotive
Volvo
Subaru
Yamaha
Toyota
Mini
Land Rover
Jaguar
Kawasaki
Maserati
Site Navigation