Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press - Page 42

What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Mini
KTM
AutoNation
Infiniti
Harley-Davidson
Honda
Penske Automotive
Porsche
Rolls-Royce
Land Rover
Polaris Industries
BMW
Kawasaki
Honda Motorcycle
Kia
Tomberlin ATVs
Penske Motor Group
Ducati
Ferrari
Yamaha
Acura
Mitsubishi
Maserati
Volvo
Lamborghini
Ford
Can-Am
Group 1 Automotive
Toyota
Jaguar
Mercedes-Benz
Robert Bosch Corporation
Monaco Coach Corporation
Nissan
Subaru
Team KR
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