Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press - Page 12

What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Kawasaki
Kia
Subaru
Robert Bosch Corporation
Mini
Rolls-Royce
Porsche
Acura
Mitsubishi
Ford
Penske Motor Group
Lamborghini
Volvo
Toyota
Ferrari
Mercedes-Benz
Land Rover
Infiniti
Honda Motorcycle
Yamaha
Harley-Davidson
BMW
Can-Am
Nissan
Ducati
Monaco Coach Corporation
Honda
Team KR
Maserati
Jaguar
Penske Automotive
AutoNation
Polaris Industries
Group 1 Automotive
Tomberlin ATVs
KTM
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