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Motorcycle Powersports News
Indian Motorcycle Dealers Ranked Highest in 2023 Study Measuring Response to Web Customers https://www.motorcyclepowersportsnews.com/indian-motorcycle-dealers-ranked-highest-2023-study-measuring-response-web-customers/
April 2023
Polaris Inc's Indian Motorcycle dealerships ranked highest in the 2023 Pied Piper PSI Internet Lead Effectiveness (ILE) Motorcycle/UTV Industry Study, which measured responsiveness to internet leads coming through dealership websites. Following Indian were Harley-Davidson, Polaris Inc's Side-by-Side/UTV dealers, BRP's Can-Am dealers, Kawasaki and Yamaha. The powersports industry has substantially improved dealer treatment of website customers. As an example, five years ago, a powersports ... Read More >
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Powersports Business
Study: Indian Motorcycle dealers ranked highest in response to website customers https://powersportsbusiness.com/top-stories/2023/04/24/study-indian-motorcycle-dealers-ranked-highest-in-response-to-website-customers/
April 2023
Polaris Inc's Indian Motorcycle dealerships ranked highest in the 2023 Pied Piper PSI Internet Lead Effectiveness (ILE) Motorcycle/UTV Industry Study, which measured responsiveness to internet leads coming through dealership websites. Following Indian were Harley-Davidson, Polaris Inc's Side-by-Side/UTV dealers, BRP's Can-Am dealers, Kawasaki, and Yamaha. Read More >
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Press Release: POLARIS INC'S INDIAN MOTORCYCLE DEALERS RANKED HIGHEST IN 2023 STUDY MEASURING RESPONSE TO WEBSITE CUSTOMERS
Powersports industry performance has improved substantially over the past five years, but there is now a large gap in customer treatment between top ranked brands and the others
April 2023
Monterey, California, USA – April 24, 2023 –Polaris Inc’s Indian Motorcycle dealerships ranked highest in the 2023 Pied Piper PSI® Internet Lead Effectiveness® (ILE®) Motorcycle/UTV Industry Study, which measured responsiveness to internet leads coming through dealership websites. Following Indian were Harley-Davidson, Polaris Inc’s Side-by-Side/UTV dealers, BRP’s Can-Am dealers, Kawasaki and Yamaha. The powersports industry has substantially improved dealer treatment of website customers. As ... Read More >
» View PDF of Article (1.11 MB)
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WardsAuto
Cadillac Dealers First in Internet Lead Effectiveness https://www.wardsauto.com/dealers/cadillac-dealers-first-internet-lead-effectiveness
March 2023
Cadillac ranks first in the 2023 Pied Piper Internet Lead Effectiveness Study that uses mystery shoppers to measure how well dealerships respond to website customer inquiries. Following the General Motors luxury brand in the annual ranking are Infiniti, Volkswagen, Subaru, Toyota and Volvo. This is the 13th year of the study, and overall scores have improved over the years. That indicates a heightened level of how seriously dealers take the digital aspect of their retailing. "Dealers have ... Read More >
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Automotive News
DAILY DRIVE PODCAST: March 4, 2023
Ford to offer second EV battery type; Pied Piper CEO Fran O'Hagan https://www.autonews.com/daily-drive-podcast/daily-drive-podcast-march-4-2023
March 2023
A look at Pied Piper's survey on how well each brand's dealers respond to online inquiries. Read More >
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Automotive News
Cadillac, Infiniti stores top online responsiveness study
Lexus, Mazda, Kia, Lucid, Dodge and Mercedes-Benz were the only brands to fail to improve
March 2023
Cadillac stores scored highest in the annual Pied Piper PSI Internet Lead Effectiveness Study measuring speed and quality of responses to Internet customer inquiries of dealerships. Pied Piper said it submitted inquiries to 5,428 dealership websites, posing specific questions, and gave a score out of 100 based on how well each store responded over the next 24 hours. Cadillac received a score of 72 this year, an increase of seven points over last year. Infiniti, last year's top brand, was ... Read More >
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CADILLAC DEALERS RANKED HIGHEST IN AUTO INDUSTRY STUDY MEASURING RESPONSIVENESS TO WEBSITE CUSTOMER INQUIRIES
Industrywide use of texting continues to grow: 61% of web customers received a response by text
March 2023
Monterey, California – March 6, 2023 – General Motors’ Cadillac dealerships were ranked highest according to the 2023 Pied Piper PSI® Internet Lead Effectiveness® (ILE®) Study, which measured responsiveness to Internet leads coming though dealership websites. Following Cadillac were Infiniti, Volkswagen, Subaru, Toyota and Volvo. “Auto dealers industrywide were quicker on average to respond to their website customers this year,” said Fran O’Hagan, CEO of Pied Piper. “Dealers have learned that ... Read More >
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Compact Equipment Magazine
Deere Dealers Rank First in Responding to Website Customers, According to this Survey
February 2023
John Deere dealerships ranked highest in the 2023 Pied Piper PSI Internet Lead Effectiveness (ILE) Compact Tractor Industry Study, which measured responsiveness to internet leads coming through dealership websites — behaviors tied directly to retail sales success. Dealers selling Kubota, Mahindra and Yanmar tied for second, followed by LS Tractor and TYM, which were included in the study for the first time. "Quick response to web customers is critical to selling, placing an order, or building ... Read More >
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Rural Lifestyle Dealer
Deere Dealers Rank First in Responding to Website Customers
February 2023
John Deere dealerships ranked highest in the 2023 Pied Piper PSI Internet Lead Effectiveness (ILE) Compact Tractor Industry Study, which measured responsiveness to Internet leads coming through dealership websites - behaviors tied directly to retail sales success. Dealers selling Kubota, Mahindra and Yanmar tied for second, followed by LS Tractor and TYM, which were included in the study for the first time. "Quick response to web customers is critical to selling, placing an order, or building ... Read More >
» View PDF of Article (631.1 KB)
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OPE Business
John Deere compact tractor dealers rank 1st for responding to website customers: industry survey
February 2023
John Deere dealerships ranked highest in the 2023 Pied Piper PSI Internet Lead Effectiveness (ILE) Compact Tractor Industry Survey, which measured responsiveness to Internet leads coming through dealership websites - behaviors tied directly to retail sales success. Dealers selling Kubota, Mahindra and Yanmar tied for second, followed by LS Tractor and TYM, which were included in the study for the first time. "Quick response to web customers is critical to selling, placing an order, or building ... Read More >
» View PDF of Article (624.2 KB)
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